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soralunthiveqas

Privacy Policy

Your privacy matters to us. Learn how soralunthiveqas protects and manages your personal information.

Last Updated: March 15, 2025

Introduction and Scope

soralunthiveqas ("we," "our," or "us") operates a comprehensive budget monitoring platform designed to help individuals and families in Canada take control of their financial lives. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website at soralunthiveqas.com, mobile applications, and related services.

We recognize that your financial information is among the most sensitive data you can share. That's why we've built our entire platform with privacy-by-design principles, ensuring that every feature, every database, and every interaction prioritizes your data protection above all else.

This policy applies to all users of soralunthiveqas's services, regardless of how you access our platform – whether through our website, mobile apps, or any future interfaces we may develop.

Information We Collect

Understanding what information we collect helps you make informed decisions about using our services. We collect information in three primary ways: directly from you, automatically through your use of our services, and from third parties when you explicitly authorize such connections.

Account Information

Your name, email address, phone number, and authentication credentials. We also store your communication preferences and account settings to personalize your experience.

Financial Data

Budget categories, spending limits, transaction descriptions you create, and financial goals. We never store your actual bank account numbers or credit card details directly.

Usage Analytics

How you navigate our platform, which features you use most, session duration, and device information. This helps us improve our services and identify technical issues.

Communication Records

Support tickets, feedback submissions, and any correspondence you have with our team. We maintain these records to provide consistent, high-quality customer service.

Automated Data Collection

Our platform automatically collects certain technical information to function properly and securely. This includes your IP address, browser type, operating system, and device identifiers. We use cookies and similar technologies to maintain your login session and remember your preferences.

  • Session cookies that expire when you close your browser
  • Persistent cookies that remember your dashboard layout preferences
  • Analytics cookies that help us understand how our platform is used
  • Security cookies that protect against fraudulent activity

How We Use Your Information

Every piece of data we collect serves a specific purpose in making soralunthiveqas the most effective budget monitoring platform possible. We never use your information for purposes beyond what's necessary to provide and improve our services.

Core Service Delivery

Your account information allows us to create and maintain your personal dashboard, sync your budget categories across devices, and provide personalized spending insights. We use your financial data exclusively within our platform to generate the reports, alerts, and recommendations that make soralunthiveqas valuable to you.

Communication and Support

We use your contact information to send important account notifications, security alerts, and updates about new features that could benefit your budgeting process. When you contact our support team, we use your communication history to provide more effective assistance and avoid asking you to repeat information.

We will never sell, rent, or share your personal information with marketers, advertisers, or other third parties for their promotional purposes.

Platform Improvement

Usage analytics help us understand which features are most valuable and where users might be experiencing difficulties. This aggregated, anonymized data guides our product development decisions and helps us prioritize improvements that benefit all our users.

Information Sharing and Disclosure

soralunthiveqas operates on a principle of minimal data sharing. We only disclose your information in specific, limited circumstances that are necessary for service delivery or legally required.

Service Providers

We work with carefully vetted service providers who help us deliver soralunthiveqas's services. These include cloud hosting providers, email delivery services, and analytics platforms. All service providers are bound by strict contractual obligations to protect your data and use it only for the specific services they provide to us.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation. In such cases, we will notify you unless legally prohibited from doing so. We have never received any national security letters or similar secret government requests for user data.

Business Transfers

If soralunthiveqas is acquired by another company or undergoes a merger, your information may be transferred as part of that transaction. However, any acquiring company would be required to honor this Privacy Policy and provide you with notice of any material changes.

Your Privacy Rights

As a soralunthiveqas user, you have comprehensive rights regarding your personal information. We've designed our platform to make exercising these rights as straightforward as possible.

Right Description How to Exercise
Access Request a copy of all personal data we hold about you Contact our privacy team or use account export feature
Correction Update or correct inaccurate personal information Edit directly in your account settings or contact support
Deletion Request deletion of your personal data Use account deletion feature or submit written request
Portability Receive your data in a machine-readable format Download from account dashboard or request via email
Restriction Limit how we process your personal information Contact privacy team with specific restrictions

We typically respond to privacy rights requests within 15 business days. For complex requests that require additional verification or involve large amounts of data, we may need up to 30 days and will keep you informed of our progress.

Data Security and Protection

Protecting your financial information requires multiple layers of security, both technical and operational. We employ industry-leading security measures and continuously update our practices to address emerging threats.

Technical Safeguards

All data transmission to and from soralunthiveqas is protected using TLS 1.3 encryption. Your information is stored in encrypted databases hosted in secure data centers with 24/7 monitoring, biometric access controls, and redundant backup systems. We use AES-256 encryption for data at rest and maintain separate encryption keys in secure hardware modules.

  • Multi-factor authentication available for all user accounts
  • Regular security audits and penetration testing by third-party firms
  • Automated systems that detect and respond to potential security threats
  • Employee access controls ensuring staff can only access data necessary for their roles

Operational Security

Our team undergoes comprehensive security training and background checks. We maintain detailed access logs, conduct regular security reviews, and have established incident response procedures. All employees sign strict confidentiality agreements and receive ongoing education about data protection requirements.

Data Retention and Deletion

We retain your information only as long as necessary to provide our services and meet legal obligations. Our retention periods are designed to balance your privacy rights with the practical needs of maintaining a reliable financial platform.

1

Active Account Data

While your account is active, we retain all necessary information to provide our services, including your budget data, transaction history, and account settings.

2

Account Closure

When you close your account, we immediately stop collecting new information and begin the deletion process for most of your personal data within 30 days.

3

Legal Compliance Period

Certain records may be retained for up to 7 years to comply with financial regulations and tax requirements, stored in secure, access-restricted systems.

4

Complete Deletion

After the retention period expires, all remaining personal information is permanently deleted from our systems, including backups and archived data.

International Data Transfers

As a Canadian company serving primarily Canadian users, most of your data is stored and processed within Canada. However, some of our service providers may process data in other countries with adequate privacy protections.

When international transfers are necessary, we ensure appropriate safeguards are in place, including standard contractual clauses, adequacy decisions, or other approved transfer mechanisms. We regularly review the locations where your data is processed and work to minimize international transfers whenever possible.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you through your registered email address and provide prominent notice on our platform.

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.

If you disagree with any changes to this Privacy Policy, you may close your account. Continued use of soralunthiveqas's services after policy updates indicates your acceptance of the revised terms.

Contact Our Privacy Team

Questions about this Privacy Policy or how we handle your personal information?

Email us at info@soralunthiveqas.com

Write to us at: 850 Wallace St E, Wallaceburg, ON N8A 2R1, Canada

Call us at +15145758898